We Break It, We Replace It!* - Policy

While we will endeavour to do a thorough clean for you within a reasonable timeframe every time and we do like to pride ourselves in that a good job has been completed for you, we do ask you to be understanding in that our cleaners need realistic expectations of their duties, within realistic timeframes.

We ask you to be mindful that when you do have additional tenants and pets coming to stay with you after our original agreement for cleaning, they do create longer times in duties as does added duties and not extending times to accommodate these additional areas, will cause the cleaners to rush their workload to try and finish within the original time frame agreed upon, hence rushing causes poor and missed workmanship and much higher risk breakages.

Therefore, our "We Break It, We Replace It!*" Policy covers the following:-

We do cover breakages where

We do not cover breakages where